Careers
Medical Front Desk
Answer multiple phone line promptly and courteously. Perform Check-in/ out as necessary. Provide assistance and information to patient when requested. Works with transportation and clinical staff to facilitate efficient patient flow. Reconciles Patient Sign-in Sheet with Patients Seen Report daily. Verifies member’s eligibility prior DOS. Call and confirm patient’s appointments and advice of copay if applies. Provides patient with instructions and future appointments in accordance with specialist’s order. Indexes documents and forwards notes/prescriptions to other locations as necessary. Makes the appropriate updates to the system when canceling or confirming appointments. Keep clinic and waiting area clean, organized and safe. Update No-show list daily and Cancelation policy sheet. Reviews and completes tasks assigned daily. Complete PSQ at the end of the day. Apply Online
Medical Scriber
Experienced and knowledgeable Medical Scribe to assist our healthcare team with documenting patient medical records. The successful applicant will be responsible for documenting accurate and detailed information of patient visits. The ideal candidate will provide the highest quality customer service to patients, adhere to practice protocols and processes, and effectively manage the volume of work without allowing quality to be compromised. If you have prior experience working in a medical practice, we encourage you to apply. Transcribe patient appointments. Facilitate diagnostic tests and referrals to medical specialists. Assist the Physician with fundamental patient care. Maintain a clean and professional working environment. Apply Online
Operation Manager
Oversees the overall operation of the office and ensures the successful medical service process including safety, labor, productivity, quality, planning and patient satisfaction. Ensures the safe and efficient flow of work by coordinating the duties of all the involved parties in the process. Implement, follows, and applies the policies, instructions, procedures and rules established by the Company. Ensures the proper operation of customer service (Front Desk Operators), medical assistants and all the personnel involved in providing patients excellence in medical services. Verifies the building facilities, networks, supplies, and supporting personnel is in place and ready for the office daily operation. Makes sure that every patient seeing has been scheduled for their next appointment in the operating software. Facilitates and coordinates the office operations to make sure all patients are consulted, and their documentation properly completed and saved daily. Provides personal attention to patients and relatives that require special information regarding procedures, documentation costs or conflict resolution. Apply Online
Targeted Case Manager
Maximizes satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full patient care cycle. Case manager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client’s health and human services needed. A certified case manager is a plus. Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client centered. Handle case assignments, draft service plans, review case progress and determine case closure. Help clients achieve wellness and autonomy. Facilitate multiple care aspects (case coordination, information sharing, etc). Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options. Develop effective working relations and cooperate with medical team throughout the entire case management process. Arrange abeyances with social services, health and governmental agencies. Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction. Record cases information, complete accurately all necessary forms and produce statistical reports. Promote quality and cost-effective interventions and outcomes. Apply Online
Medical Billing Clerk
Certified Medical Billing clerk. Submitting and collecting payments for medical procedures and services. Their work includes updating patient data and preparing invoices. They work in medical administrative offices to ensure that patients are billed quickly and accurately. Answer the phones in the office and respond to patient needs or transfer communication to the appropriate party. Process medical bills and send them to patients or to insurance providers as required. Log all incoming payments from insurance providers and patients and update internal records to reflect current balances. Send subsequent bills when initial attempts to collect were unsuccessful. Call patients to update records, such as billing addresses and methods of payment. Data entry of co-pays and other required fees at the time of billing. Explain charges to patients so they understand the fees for which they are responsible. Apply Online
Human Resources Manager
Analyzes wage and salary reports and data to determine competitive compensation plan. Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits. Consults legal counsel to ensure that policies comply with federal and state law. Develops and maintains a human resources system that meets top management information needs. Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization. Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends. Writes and delivers presentations to corporate officers or government officials regarding human resources policies and practices. Recruits, interviews, tests, and selects employees to fill vacant positions. Plans and conducts new employee orientation to foster positive attitude toward Company goals. Administers performance review program to ensure effectiveness, compliance, and equity within organization. Administers salary administration program to ensure compliance and equity within organization. Administers benefits programs such as life, health, and dental insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance. Investigates accidents and prepares reports for insurance carrier. Coordinates Safety Committee meetings and acts as Safety Director. Conducts wage surveys within labor market to determine competitive wage rate. Apply Online
Credentialing Specialist/ Management
Responsible for coordinating, monitoring, and maintaining the credentialing and re-credentialing process. Facilitates all aspects of Healing Touch Inc credentialing, including initial, expirable process of physicians and allied health professionals, and all other providers outlined in Healing Touch policies, or related contracts. Ensures interpretation and compliance with the appropriate accrediting and regulatory agencies, while developing and maintaining a working knowledge of the statutes and laws relating to credentialing. Ability to manage workflow to meet deadlines. Able to work as part of a team and independently. Self-motivated to achieve goals. Outside-the-box thinkers; and excellent at problem-solving. Enthusiastic about being part of an organization that recognizes your talent. Ability to maintain consistent contact with healthcare providers and insurance companies to ensure that expectations are clear, and requirements are completed in a timely manner. Review and process providers’ initial applications and supporting documentation to identify possible issues. Follow up with healthcare provider as needed to obtain missing information. Complete and process payer enrollment applications for healthcare providers for Medicare, commercial managed care, and other identified plans in the market. Apply Online
Driver
The Driver is expected to drive Healing Touch CC patients on a schedule over a designated route and ensure the safety and timely transport of passengers. This is a customer-service-focused position working directly with patients and medical team members in a dynamic and professional environment to provide the highest level of quality service. Organize and schedule daily pick-up and drop-off routes. Transport patients safely between pick-up and destination (including home, Healing Touch Medical Center, specialist, etc.). Assist elderly passengers in embarking and disembarking the van by providing physical support and helping with loading and unloading all items belonging to the patient. Always provide outstanding customer service to all patients and Healing Touch CC Medical Team Members. Conduct inspection of vehicle to identify any maintenance issues twice daily and record findings in the driver vehicle inspection report (DVIR). Apply Online
Office Cleaner
Office Cleaner to manage the day-to-day cleaning service for the Entire Medical Facility ensuring all areas are cleaned to the requirements in the specification. Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.) Notify management of occurring deficiencies or needs for repairs. Cooperate with the rest of the staff. Follow all health and safety regulations. Keeping furniture and fixtures neat. Maintaining cleanliness on comfort rooms. Updating their supervisors on supplies lacking. Cleaning sinks, throwing of trash and emptying garbage bags, Cleaning of offices. Apply Online
Psychologist
Making assessments and interpretations based on biopsychosocial evaluations, psychometric tests, semi-structured interviews, therapy sessions and neuropsychological assessments. Collaborating with other healthcare providers to evaluate medical and physical condition of clients. Formulating and creating personalized interventions, treatments and management plans for clients. Assessing clients’ risk, considering their mental health and social needs when performing interventions. Interacting with clients and other parties regarding performing interventions. Employing various treatment methods such as psychotherapy, hypnosis, behavior modification, stress reduction therapy and psychodrama. Measuring effectiveness of interventions and implementing changes where required. Ensuring the maintenance and safe storage of accurate program and client records, and all other pertinent documents. Maintaining confidentiality of clients’ treatment and records in accordance with HIPAA. Participating in clinical training seminars and mentoring assistant psychologists, psychology students and interns on site. Working towards positioning the agency as a pioneer in psychological interventions. Clinical Psychologist Requirements: Doctoral degree in Clinical Psychology. Experienced with specialist psychological assessment and treatment of a wide range of mental health problems of varying severity and complexity. Proficient with psychological therapies, risk assessment, training and supervision. Proficient with planning and performing psychological interventions. Current awareness of developments in relevant fields. Ability to maintain and complete clinical documentation consistently. Apply Online
Mental Health Counselor
Provides diagnostic assessments, therapy, and counseling and support services for a mixed caseload including adults, adolescents, and families experiencing mental health issues, communication challenges, or family conflict. This is an opportunity to work as part of a dynamic multi-disciplinary team, providing services to a broad spectrum of clients. This position must be filled by an individual who can conduct third-party billing for services. The Mental Health Therapist will be familiar with other services and resources in the community and work closely with them to provide information and support. Apply Online
Psychiatrist
Assess and screen patients by conducting psychiatric evaluations, including interviews, medical histories, physical exams, observations, and psychological testing. Analyze data and results of assessments to diagnose patients. Prescribe and administer medications according to diagnosis. Monitor patients to determine efficacy and potential side effects of medications. Develop a treatment plan, measure progress against the plan, and adjust as needed. Provide crisis intervention as needed. Complete all necessary clinical documentation in an accurate and timely manner. Collaborate with a broader team of physicians, psychologists, and nurses to assess and adjust treatment plans. Coordinate and communicate with case managers and other stakeholders about treatment and care. Apply Online
Nurse Practitioner
Nurse Practitioners assess, diagnose, prescribe medications, order tests and collaborate with medical team members to ensure the best treatment plan for each patient. Prescribe medication, examine patients, diagnose illnesses, and provide treatment Order, interpret, and evaluate diagnostic tests. Gather health histories, perform physical examinations and diagnostic procedures. Develop and implement treatment plans. Dictate and document all patient interactions. Notify managing physician about unusual or unexpected events or problems. Effectively communicate with diverse populations, including physicians, employees, patients, and families. Apply Online
Medical Doctor
Responding to patients’ medical problems by referring to their history, carrying out diagnosis, treatment, counseling, and referral, where necessary. Ordering lab tests and interpreting the test results. always Maintaining confidentiality and impartiality. Collecting, recording, and maintaining sensitive patient information such as examination results, medical history, and reports. Performing minor surgeries. Explaining procedures or prescribed treatments to patients. Liaising with medical professionals in the community and hospitals. Promoting health education in conjunction with other health professionals. Meeting targets set by the government for specified treatments, e.g., child immunization. Discussing and evaluating new pharmaceutical products with pharmaceutical representatives. Keeping up to date with medical developments, treatment, and medication. Apply Online